AI NEXT - GEN
SMART CITIES

Driving the Future of Urban Intelligence

Businesses handle large volumes of repetitive customer inquiries every day, including order status, membership benefits, service plans, payment methods, return and refund procedures, and instructions for different products and services. As inquiry volumes grow, relying entirely on customer service representatives to handle each request individually not only requires significant manpower, but can also be affected by service hours, fragmented communication channels, and the speed at which information is updated.

A building experiences many different management events every day, from employee access and visitor registration to vehicle entry, people flow changes, equipment operation, and environmental monitoring. When this information is distributed across separate systems, management teams often need to switch between access control, surveillance, parking, equipment, and environmental monitoring platforms to understand the full situation.

In high-traffic environments such as shopping malls, transportation hubs, exhibition venues, campuses, and public spaces, knowing "how many people are here right now" is only the most basic layer of people flow management. If managers only know how many people entered through a particular entrance on a given day,